Managing your daily life and coping with a disability can be hard work, and the last thing you want is problems while traveling by train, so we have created a small guide with useful information and tips to help your journey by train run more smoothly.

Disabled Train Ticket Discounts

Have you heard of a rail card? Disabled passengers can save 1/3 of any train tickets. It costs £18, this might be quite expensive for infrequent disabled travelers, but you can save lots of money if you are using the trains as your main transport on regular basis. The disabled persons rail card discount is also reflected on the person traveling with you this is ideal if you have a carer who is traveling with you.

So, use your Railcard for a £54 fare you’ll save £18 on the journey. If you will struggle to buy a rail card you could maybe get in touch with a local trust for carers or your local council who might give you a grant.

Accessibility & Disabled Access At Rail Stations

If your worried about accessibility access at the railway stations you can search the station facilities before arriving. For example you can check the facilities for Manchester picadilly here its ideal to check the facilities before traveling.

Blue Badge Holders

Being a Blue Badge holder does not entitle you to a disabled persons rail card.The Blue Badge scheme is designed to give parking privileges to People with mobility problems who have difficulty using public transport. It is run by local authorities who have the flexibility to use their discretion when issuing badges. But of course a lot of people who have a blue badge will be entitled, please check the list of disabilities to see if you

You qualify if you:

  • are registered as visually impaired
  • are registered as deaf or using a hearing aid
  • have epilepsy and have repeated attacks even though you receive drug treatment
  • have epilepsy and are currently prohibited from driving because of your epilepsy
  • receive Attendance Allowance
  • receive Severe Disablement Allowance
  • receive the mobility component of Disability Living Allowance
  • receive the higher or middle rate care component of Disability Living Allowance
  • receive War Pensioner’s Mobility Supplement
  • receive War or Service Disablement Pension for a disability of 80 per cent or more
  • are buying or leasing a vehicle through the Motability Scheme

Guide Dogs

You can take assistance dogs into station buffets and restaurants, as well as onto trains, including buffet cars.

Toilets For Disabled Persons

There are over 7,000 disabled toilets with access for just disabled people, you can apply for a special key to access these toilets. The key only costs £3.50 you can inquire about the NKS KEY here

You can search for disabled toilets here

Children and young people

Children aged from five to 16 may also be eligible for a Disabled Person’s Railcard. While they pay the normal child’s fare, an adult can travel with them at the discounted rate of one third off the adult fare.

Intercity services

All intercity train services are wheelchair accessible. Access to the train is provided by a ramp kept at the station. Wheelchair accessible sleeper cabins are available on overnight trains between London and Scotland but not on those between London and the West of England.

Local And Regional Disabled Train Access

The majority of trains can accommodate wheelchair users and new trains also have facilities to assist sensory impaired people, for example public information systems that are both visual and audible.

To arrange a train journey in the UK, contact National Rail Enquiries.

Telephone: 0845 7484 950

Textphone: 0845 6050 600

Assistance At The Train Station

If you would like assistance when making a journey, such as help getting on or off a train, or ramps for a wheelchair, please contact the
Train Company that manages the station you are starting your journey from. Please try and give a minimum of 24 hours notice before
your journey as this will allow time for any special arrangements to be made. If this is not possible the Train Companies will still do their
best to help, but cannot guarantee to provide their normal level of service.

Train Station Accessibility Maps

You can also use the disabled persons rail card in combination with any of the cheap train tickets techniques on our guide to save you extra money.

Accessibility Law

Under s.71B of the Railways Act 1993 the Secretary of State maintains a Code of Practice to protect the interests of disabled people travelling by rail. All passenger train and station operators are encouraged to use the document,  and those who are licensed must follow its standards. Accessible Train and Station Design for Disabled people: A Code of Practice, published in July 2008, replaced the previous version published by the Strategic Rail Authority, and incorporates a clearer structure, more-up-to-date guidance, and standards mirroring new European rules.

Download Code of Practice

Disabled Persons Transport Advisory Committee

The Disabled Persons Transport Advisory Committee’s (DPTAC) website provides comprehensive information on its role in advising the Government on the transport needs of disabled people.

Passenger Complaints?

Passenger Focus is independent public body set up by the Government to protect the interests of passengers

megabus may also be a cheap option for disabled travelers, if you can get a deal for £1